VW Virtual Counter (Accessories FAQ)

Thule FAQs and Contact Information

Select the attached document to view Thule FAQs and contact information.

THULE®: Attachments & Drop Ship Program

Volkswagen of America, Inc. has expanded its line of transportation accessories with a select line THULE® roof rack attachments. Dealers can now easily order these via Parts on Command Drop-Ship. Each attachment includes the appropriate attachments to enable Volkswagen Genuine Roof Rack T-Slot compatibility. There are no additional parts required for installation as you would likely need when purchased outside of the Volkswagen system. Click on the attached two links to learn more about this new...

Oettinger® Limited-Edition Body Styling Kits 5% Off Dealer Net Program Extension!

Now through the month of June, earn 5% off Dealer Net when you purchase a body kit or spoiler. Oettinger® Body Styling Kits are a great way to help lift your accessory sales while showing style-minded customers the cutting edge of the VW Golf designs. Available in two of the most popular body colors for the MY2015-2017 Golf and GTI including the option to buy body-colored or contrasting rear hatch spoiler and also available in primer.

WeatherTech® TechCare® Car Care: New Line and Drop Ship Program

For your convenience, we’ve created for you a convenient planogram to get you started with your merchandising activities. Click the attachment below to view.

OETTINGER® Limited-Edition Golf Body Style Kits Now Available

Click the attachment below to learn how to place your orders for the OETTINGER® Limited-Edition Golf Body Style Kits.

Wheel and Tire Matrix MY 2015+

Attached you will find the Wheel and Tire Matrix for MY 2015+

Passat Remote Start Application Matrix & Chart (561065760C)

Below you will find the Passat Remote Start (561065760C) Application Matrix and the Application Chart for Model Year 2013 - 2016. Should you have any questions regarding these attachements, please reach out to your FOM.

Where do I order 3M decals?

3M decals are not available in Parts on Command however, dealers are requested to order them directly from http://vwsecondskin.com/dealer/?brand=VW (http://vwsecondskin.com/dealer/?brand=VW)

Q: What new items will be available after the Virtual Counter launch?

New items will be available shortly after Virtual Counter launches. Please refer to your News Feed or VW Hub for future updates. Featured Categories: _3 in 1 Cargo Liner Box_ _Base Carrier Bar Attachments_ _Carbon Fiber Look Accessories_ _Clearance Sale Items_ _Door Edge Guards_ _Door Still Protection - with Logo_ _Door Still Protection Film - Black_ _Door Still Protection Film - Clear_ _Interior LED Kits_ _License Plate Frames_ _Muddy Buddy™ - Trunk Liner System_ _Nickname Badges_ _Rear Bumper ...

Q: How do Customers order Navigation Disks & SD Cards?

A: Starting July 1st, 2014 all Updates for RNS315, RNS510, and BOSCH navigation are available through: www.navigation.com/vw (http://www.navigation.com/vw) or, 1-866-462-8837 (tel:1-866-462-8837) (Monday – Friday: 8:00 AM - 8:00 PM Eastern Time and Saturday: 10:00am - 2:00 PM Eastern Time). For Dealer exclusive orders, please use 866-894-2627 (tel:866-894-2627) FOR MIB & RNS850 navigation updates please visit the Accessories Online Catalog or ETKA _*Please refer to the attached reference guide...

Q: Many Legacy Pre-Painted Components are no longer available in Parts on Command Drop-Ship list. How can I order these parts?

A: As announced at the National Parts & Service Manager meeting in Dallas, Volkswagen of America, inc. will discontinue Legacy Pre-Painted parts 12 months after the End of Production of the applicable vehicle model. These components will then only be available in Primer finish from the Volkswagen Parts Distribution Centers.

Q: When will Passat 2012+ and Beetle 2012+ Roof Rack Base Carrier Bars be available?

A: Roof Rack Base Carrier Bars are technically not feasible for these model. There is no plan to offer these products for these models. Please consult the vehicle's Owner's Manual for additional information.

Accessory Attachments Archive

Here you can find a copy of accessory attachments that are also attached to their individual accessory items within the Accessories Catalog.

Accessory Circulars & Sell Sheets Archive

Here you can find a copy of accessory circulars and sell sheets for accessory items within the Accessories Catalog.