SimplePart Control Panel

How can I add a Google or Bing Verification Code to my website?

You can add your own Google or Bing Verification code to your online parts website. 1. Log into your Control Panel 2. Select your website on the top right. If you have multiple options, make sure you select the site you need the verification added to. 3. In the Control Panel: Go to Settings>Setup> click Edit> Scroll down to "SEO Settings" NOW GET YOUR METATAG PROVIDED BY GOOGLE OR BING: In the metatag that Google or Bing provided to you, copy only the alpha-numeric number in betw...

How to track clicks using a Partner Code

Let's suppose you want to post your new online parts website (parts.exampledealer.com) on Facebook or a forum and track how many times someone clicks on the post. To do this you will need to use a partner code URL. If your site is parts.exampledealer.com: use this URL as the hyperlink in your post. _parts.exampledealer.com?partner=_FacebookPROMO To see how many people clicked on FacebookPROMO (as in our example) go to https://secure.simplepart.com/manage/reports.aspx?ukey_report=572 (https:/...

Wholesale Module

_What is Wholesale Module?_ Wholesale module is an add on that provides your customer real-time discounted pricing while browsing your online parts site.This is onlyvisible to your customers who have logged in with the Wholesale Login you will create. First confirm that you have Wholesale Module enabled by calling SimplePart Client Services at (404) 520-7640. To create the Wholesale Code: 1. Go to Settings > Coupons 2. Create your wholesale code by naming it (for your reference) and create th...

How to Answer Product Questions

You may notice an orange question mark icon on the top right of your Control Panel. This is to notify you that you have a pending product question. The example below shows 17443 pending product questions. To answer the product question, click the orange icon > and click "edit" for the question you would like to answer. If you would like your answer to display on your website with the product as an FAQ, check the "Show on site" box before finally answering. Click here for more Information on...

Searching Orders

You can search for orders in many different ways. You can use the "Recent Orders" button,_"_Search Orders" Button, or specify an order number in the "Edit Order" search box. If you want to set criteria or see all your orders from fruition of your website, use the _Search Orders_ button. This is where you can specify start and end dates, order types, last name, and even payment methods. Not all search fields are required, but you do need to have a start and end date.

Fixed Shipping

Fixed Shipping Costs on Parts: Some of your products in your EPC will have an editable fixed shipping cost. This is displayed separately from a standard shipping rate during a customer's checkout process. It is also displayed with the item on your online catalog (EPC) or Product Detail page in your Control Panel. This is an additional cost intended for items that are considered overweight or oversized that usually require more freight and shipping charges. For information on standard shipping r...

Changing Catalog Pricing

You can change the pricing for an individual part (http://simplepart.ladesk.com/849303-Updating-Parts) within your Control Panel however, if you would like to change the pricing to your entire Catalog (EPC), please submit a written request to support@simplepart.com (mailto:support@simplepart.com?subject=Update%20Catalog%20Pricing%20-%20*Dealer%20Name*&body=Dealer%20Name%3A%0AParts%20Website%20URL%3A%0AParts%20Pricing%3A%20(Ex%3A%20Cost%20%2B%2015%25)%0A) or do the following steps: * Onc...

Updating Parts

1. To update product descriptions and pricing for an individual part, please go to "Edit Product" in your Control Panel. Please make sure you have your website URL selected on the top right of your control panel. 2. Once you have submitted the Stock Code for the product youwant to edit, you will be prompted to "Click here to edit OEM product" 3. This will take you to the Product Details page where you can update cost, list, sale price, descriptions, add fixed shipping, core charges, or even ...

Updating Your Policy Page

All Policy Page change requests need to be submitted in writing to support@simplepart.com (mailto:support@simplepart.com?subject=Policy%20Page%20Changes%20-%20*dealer%20name*&body=Dealer%20Name%3A%0AParts%20Website%20URL%3A%20%0APlease%20make%20the%20following%20changes%20to%20our%20Policy%20Page%3A) Any changes you would like to make to your Policy Page will need to include the current text and the new text you would like to include for your policies.

VIN Message & Checkout Message

The VIN message is an important aspect of your Cart Page. The VIN message notifies customers during the checkout process that providing the VIN Number ensures the accuracy of their order. 1. To make changes to your VIN message, go to "Settings" and "Setup" in your Control Panel. 2. Click "Edit" prior to making any changes on this page. 3. Scroll to "Display Settings" or click "Display Settings" in the page navigation. This is where you can input or updateyour VIN message. _For example: Enter t...

Editing Email Addresses

There are four types of email fields in your Control Panel: * Sales Email Address - This field is located in yourControl Panelunder _Settings > Setup > Business Information > Sales Email Address_. This is a general customer inquiry email address and is displayed on the front page of the website as a clickable contact link. * Vehicle Sales Email - This field is located in your Control Panel under _Settings > Setup > Business Information > Vehicle Sales Email_.This is o...

Monthly Performance Snapshot & Reporting

As you motor along in your SimplePart journey, you might be curious about how certain aspects of your e-commerce presence is doing. We offer an extensive library of research and reporting tools that range from Gross Profit by Month to Conversion Rates Since Inception_._These reports are intended to help you determine where you may want to improve or help manage future changes. When you first log in to your Control Panel, your Monthly Performance Snapshotis the homepage, a.k.a theDashboard. The ...

Setting Shipping Rates

When your new parts website goes LIVE, you should already have shipping rates implemented. Your shipping rates are determined on the parts total of your customer's basket. Your basic shipping rates are not applicable to any items (ex: rotors, body panels) that have fixed shipping costs assigned to them. However, if your customer's basket contains items that have a fixed shipping cost and items without fixed shipping, both rates will be combined. To learn more about items that have fixed shipping...

Pending Flags

On the top right of the Control Panel you may see some orange icons with a corresponding number count. _‚ÄčImage A)_ _Image B)_ * The first icon is_Order Exception(s)._Order Exceptions are orders that you have flagged internally for review later. When you check "Exception" under theOrderDetailsof an order, it will show up on the top right and allow you to take a look at that order at a later time.In Image A, you can see that itcurrently has 3 order exceptions.InImage B,you add an exceptio...

Local Pickup

Local Pickup is an option that customers can select during the checkout process. This gives your local customers the option to pick up their items at the dealership.If the customer selects "Local Pickup," shipping will not be applied to the final invoice.You have the option to turn this feature on or off in the Control Panel. * Go to _Settings_ >_Payment Settings_ * Check "Allow Local Pickup" if you would like it turned on, or un-check the box to turn off. This is what the customer wi...

Tax Core & Shipping

Some dealerships are required to tax Core and Shipping. To apply your primary state sales tax to Core and Shipping: * Go to _Settings_ >_Setup._ * Scroll down to "Payment Settings." * Check the box forTax Core and/or Tax Shipping, whichever is applicable. Click here for more information about Primary State Sales Tax. (http://simplepart.ladesk.com/985129-Primary-Tax-Rates) _Tip:Don't see any settings? Please be sure to select your website in the drop down located at the top right...

Primary Tax Rates

Adding Tax Rates is simple in the Control Panel. * Go to _Settings_ > _Tax Rates._ * Add new Tax Rate State / Province, Tax Rate %, and check "Is Primary." * Click"Add New." Your State or Province tax rate will populate on the lower half of the screen where you can edit or delete. Your state tax will populate for customers within your state. You can add additional states as required, but can only select one state as a Primary.In most cases, if a customer is purchasing from outsid...

Creating Coupons

You can create incentives and offers for your customers by creating coupons. * You will be able to create your coupon by going to _Settings_ > _Coupons_. * Once you are in _Coupons_you can fill in the criteria for your coupon. * Once you have configured your coupon, click "Add New" and it will populate in the lower half of the Control Panel screen. In the example below, we are offering free shipping in the month of March for orders with a minimum purchase amount of $500.00. In add...

Adding or Modifying Users

You have a lot of great administrative capabilities within the SimplePart Control Panel. Unfortunately, adding or modifying users is not one of them. Please contact SimplePart toadd or modify existing users. Submit your request by clicking here! (mailto:Support@simplepart.com?subject=Please%20Add%20or%20Modify%20SimplePart%20User&body=Dealership%3A%0AURL%3A%0AFirst%20Name%3A%0ALast%20Name%3A%0AWould%20you%20like%20to%20add%20or%20modify%20an%20existing%20user%3F%20Please%20explain%3A%0A)